1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit our website. They are used to remember your preferences, improve website performance, and analyze visit patterns.

2. Why Do We Use Cookies?

Al-Nukhba University uses cookies for the following purposes:

• Website Operation: Maintaining login sessions and remembering language preferences (Arabic/English).
• Performance Analysis: Understanding how visitors interact with content.
• Security Enhancement: Cloudflare uses cookies to detect suspicious traffic and protect the website from DDoS attacks.
• Customer Support: Tawk.to uses cookies to manage live chat and remember user preferences.

3. Types of Cookies We Use

3.1 Necessary Cookies (Cannot Be Disabled)

Cookie	Purpose	Expiration
__cf_bm	Cloudflare protection against automated traffic	30 minutes
TawkConnectionTime	Manages Tawk.to live chat session	Session
twk_idm_key	Remembers user identity in Tawk.to system	Session
twk_uuid_*	Remembers user preferences in live chat system	6 months

3.2 Analytical Cookies (Optional)

Cookie	Provider	Purpose	Expiration
_ga, _ga_*	Google Analytics	Measures visits and interactions	2 years
_gid	Google Analytics	Identifies users	24 hours
_gat	Google Analytics	Limits request rate	1 minute

3.3 Embedded Media Cookies

When viewing embedded YouTube videos or Facebook/Instagram posts on our website, these providers may place their own cookies. We recommend reviewing their privacy policies.

4. How to Control Cookies?

You can at any time:

• Accept or refuse optional cookies via the consent bar that appears on your first visit.
• Adjust your browser settings to clear or block cookies.
• Disable Google Analytics tracking via the official opt-out add-on.

Note: Refusing necessary cookies may disable some features of the website, especially the student portal and electronic services.

5. Updates to This Policy

We may update this Cookie Policy periodically to reflect technical or legal changes. The updated version will be posted on this page with the update date.

6. Questions?

If you have any questions about our use of cookies, please contact us:

Email: [email protected]
Phone: +964 770 144 4448 / +964 780 144 4448

Full Privacy Policy: /privacy-policy/

Last Updated: 7/5/2026